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Assertiveness section introduction

Assertiveness definition

Situations when it’s difficult to know when and how much to be assertive

Not an option – you need it so you are not passive aggressive later

Example – being assertive working from home and getting others to be quiet

Create limiting beliefs in others

Example of saying no with courtesy and reinforcing it with a limiting belie

EXERCISE: Assertive communication

EXERCISE ANSWERS: Assertive communication

Negotiation using assertive communication 6 Topics

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Introduction to negotiation using assertive communication

Bad-cop, good-cop negotiation technique

B.A.T.N.A, bluffing, and when to walk away

How over-negotiating can be detrimental

EXERCISE: Negotiation

EXERCISE ANSWERS: Negotiation

Creating beautiful presentations with Google Slides or Powerpoint 7 Topics

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Section introduction to creating beautiful and professional presentations

Creating an account in Google Docs so we can use Google Slides

Looking at templates in Google Slides

Creating a nice, custom opening slide for your presentations

Creating beautiful and clean information slides with images and animations

Latest step in the evolution of slide designs for professionalism

TEDx presentation guide

How to ask for a promotion or a raise at work (with scripts) 7 Topics

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When you get hired or at your last review, set your career growth path

Timing and getting everything aligned to ask for a raise

Email to schedule the meeting

Creating your success bullet points to plug into the email template

Researching competitive salaries and what you are worth

The meeting and conversation about your raise

Sensible ways to bluff without taking the bluffing risk

Storytelling for persuasion in professional communication 13 Topics

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Introduction to storytelling and persuasion

Story structure at its basic elements

Character building in your story

EXERCISE: Let’s build a story from scratch

Introduction to show-don’t-tell for great imagery and persuasion

Show, don’t tell in a job interview to help the interviewer see you at your best

Show, don’t tell – in creative writing and poetry

Vocal elements to convey emotion and make the audience feel

Corporate brand story

The case study story – one of the most effective tools for businesses & media

Personal story for an interview or at work

Tell a great first-impression story

Storytelling exercise answer

Google Drive 11 Topics

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Introduction to Google Drive

Organising your Google Drive

Workspaces

Uploading Files and Folders

Search and Cloud Search

Google Drive for Desktop

Google Drive on Linux

Collaboration with Google Drive

Shared Drives

Keyboard Shortcuts

Google Drive – Tips and Tricks

Google Docs 35 Topics

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Document Intro Section

Quick Start Google Docs

Introduction to getting started with Docs

Google Docs and MS Word

Versions and Copies Docs

Docs templates Guide

Collaboration Docs in the Cloud

Multiple Editors at the same time

Editing Options

Version history Google Docs

Print and Page Setup

Simple Editing Options

Styles and Formatting

Paint Format Google Docs

Insert Footnotes Docs

Explore Search Web Content

Insert Images

Images Options More

Hyperlinks Google Docs

Page Formatting Columns

Insert Drawing and Chart

More Insert options Google Docs

Headers and Footers

Page # of Page # – Update based on Q&A

Resources for Offline Mode

Keyboard ShortCuts

Google Docs Addons

Links Resources for Addons and Scripts

Google Meet 4 Topics

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Introduction to Google Meet

Google Meet Activities

Host Controls

Plugins for Google Meet

Zoom 27 Topics

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Downloading & Updating the Zoom Desktop Client

Navigating the Zoom Web Portal

Zoom Personal Profile and Meeting ID

Basic Zoom Meeting Settings

Joining a Zoom Meeting

Basic In-Meeting Navigation

Zoom Audio and Video Basics

Zoom Virtual Backgrounds and Video Filters

Zoom In-Meeting Chat and Reactions

Share Your Screen, Video, or Audio

Pinning and Spotlighting Participants

Zoom Meeting Layouts and Views

Schedule a Meeting from the Web or Desktop

Invite Participants Before and During Zoom Meetings

Recording Locally On Your Computer

Recording to the Cloud

Zoom Security Basics

Schedule and Configure Your Webinar

Sending and Responding To Chats

Using Waiting Rooms

Managing Participant Audio and Video

Zoom Recording Basics

Your Learning Center Dashboard

Basic Zoom Meeting Settings

Hosting a webinar with pre-recorded content | Zoom

Navigating Zoom Virtual Agent

Start Creating with Zoom Whiteboard

Microsoft Outlook

Mentoring

Communication & Remote Presentation Skills

CV writing and Interview Preparation / Resume writing – use writing and communication to get a dream job 17 Topics

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Resume writing section introduction

Introduction to resume writing with common errors & resume lifecycle

Outline of a resume & starting to write it together with you

Possibly using Canva for pretty resume templates

The Objective Statement in your resume

Skills section of a resume

Starting to write the experience section of the resume

Continuing to write the experience section and showing leadership ability

Super competence- line

Core skills resume line

Latest job section of the skills section

References

Should resume be written in first or 3rd person, and present or past tense

Job application follow-up after you submit your resume

Hobbies section – making it stand out

EXERCISE: Resume writing

EXERCISE ANSWERS: Resume writing

Work interview

Feedback-giving and receiving

Personal meeting with student via remote tools

AAT Bookkeeping

AAT Business Skills

How to study for free?

AAT Accounting

Free Trial Online Lessons

Bundle Discount Deals

Management from Beginner to Expert

Course / Module Content

Courses / Webinars

Sepera Board

AAT Quick Links

Business Oportunity

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